How to Fix PDF and Print problems with QuickBooks Desktop?


Encountering PDF and Print problems in QuickBooks Desktop software? Read the article till the very end to find an apt resolution of the problem. The issues associated with PDF creation and printing can be very annoying since their utility is indispensable.

There are innumerable problems associated with PDF and printing which can be encountered by users while using QuickBooks Desktop. However, to rectify every printing Issues in QuickBooks desktop, there is a viable resolution.

Common PDF & Print problems encountered in QuickBooks Desktop

There is a myriad of problems associated with printing and PDF creation which a user can encounter. Some of these include:

  • Error encountered while creating PDF files for printing.
  • User unable to save the specified file as a .pdf file.
  • Problems associated with PDF converter.
  • Unable to execute the print command.
  • Error Code 1722 and Error Code 1801 encountered while installing PDF converter.

In addition to these commonly confronted issues, there are a myriad of other problems which can be confronted by a user while trying to execute a printing process or while converting PDFs.

Causes behind various PDF and Print problems in QuickBooks Desktop

Some of the most common causes behind QuickBooks desktop PDF and Print problems are enlisted below:

  • PDF converter offline or disconnected.
  • QuickBooks software is not up to date.
  • Break in communication between printer and the framework.
  • Print related issues are often caused due to incorrect print programming. In some cases, an incompatible or damaged driver associated with the working printer can lead to issues.

Steps to Troubleshoot the Print problems in QuickBooks Desktop

Now you must have been familiarized with the causes that lead to various PDF and print related problems, it is now time to go through the various apt methods which can resolve these issues. Some of the most common and effective methods to resolve these problems are as follows:

Method 1: Download and Run QuickBooks Tool Hub

  • Download the latest version of QuickBooks Tool Hub.
  • Install and Run the QuickBooks Tool Hub.
  • From within the QuickBooks Tool Hub, select the ‘Program Problems’ option.
  • Subsequently, select the ‘QuickBooks PDF and Print Repair Tool’.


  • Wait for the completion of the process. Once the process is completed, open the QuickBooks software and attempt to print and convert PDFs

Method 2:  Renaming the Printer Files and adding ‘.old’ at the end.

In many cases, renaming the Printer files to ‘.old’ can fix the problems associated with printing. In this context, follow the below mentioned steps:

  • Find the qbprint.qbp file in the QuickBooks company folder.
  • Rename the file from ‘qbprint.qbp’ to ‘qbprint.qbp.old’.
  • In a similar manner, rename the ‘wpr.ini’ file to ‘wpr.ini.old’,

Method 3: Avoid using the print spooler

  • Open Printer’s Control Panel.
  • Click on Printer properties and navigate to ‘Advanced’ tab.
  • Choose the option ‘Print Directly to Printer’.
  • Click on ‘OK’.

This process circumvents the print spooler and is an effective method to solve the printer related issues.

Method 4: Resetting the permissions associated with temporary (.temp) folder

  • Press the ‘Win+R’ keys simultaneously. The Run Window appears.
  • Type ‘%temp%’ and hit ‘Enter’.
  • Navigate to ‘Properties’ after right clicking on the empty area.
  • Subsequently, select the ‘Security’ tab.
  • Here, you need to ensure that all entities have ‘Full Control’ under the ‘Security’ tab.
  • Once done, restart QuickBooks software and check to see if the PDF problems have been resolved.

I hope the above-mentioned methods helped you in resolving the QuickBooks PDF and Print Problems with QuickBooks Desktop.

However, if you are not good in technical aspects or the given steps are not working in your case then, you need to get in contact with our 24/7 QuickBooks error support team at 1-800-615-2347. We're a center of accounting experts who are tech-savvy, who work all day and night to offer the best support possible in support of QuickBooks users.


Location: Everett, WA 98201, USA

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